A massive IT outage linked to a faulty software update from cybersecurity firm Crowdstrike has wreaked havoc in Las Vegas, affecting various sectors from travel to gaming and beyond.
Harry Reid International Airport
The outage has severely impacted operations at Harry Reid International Airport, causing significant delays and cancellations. By 10:30 a.m. on Friday, 225 delays and 81 cancellations were reported. Passengers, including Channel 13’s Justin Hinton, experienced long lines and confusion. Airlines had to de-board passengers who had already boarded, providing snacks while they waited for alternative flights.
Regional Transportation Commission
The Regional Transportation Commission of Southern Nevada faced issues with their app, resulting in inaccurate bus information. This caused temporary inconvenience for commuters until the issue was resolved by 10 a.m.
Red Rock Casino Resort and Spa
The IT outage extended to Red Rock Casino, where error messages appeared on several screens and ATMs. This disruption affected casino operations and guest experiences, with video footage showing the extent of the problem.
Dignity Health/St. Rose Hospital
Dignity Health facilities experienced some impacts due to the outage, but all hospitals remained operational. Staff continued to provide care while resolving the system issues.
Silver State Schools Credit Union
The credit union had to close branches and its call center due to the outage. Customers were advised to use ATMs and online banking services until the issues were resolved.
Nye County Sheriff’s Office
The sheriff’s office reported minimal operational impacts, with 911 and non-emergency lines remaining functional despite some computer systems being down.
Cox Communications Outage
Cox Communications experienced a major outage, impacting internet and phone services across the Las Vegas Valley. Thousands of residents reported issues, particularly affecting those working from home and relying on stable internet connections. Customers voiced their frustrations on social media, highlighting the widespread nature of the service interruptions.
Broader Impacts and Responses
- Clark County and City of Henderson: Reported no significant impacts from the outage.
- University Medical Center and Sunrise Health: Both confirmed no disruptions to clinical operations.
- Wynn Las Vegas: Not affected as they do not use the implicated software.
Tips and Suggestions
- Stay Informed: Keep an eye on updates from service providers and local news outlets for the latest information.
- Backup Plans: Have backup plans for travel and work, including alternative routes and backup internet solutions.
- Contact Service Providers: Reach out to your service providers for assistance and updates on the status of outages.
- Safety Measures: Ensure that you have access to emergency services and know alternative ways to reach them if primary methods are down.
This global IT meltdown underscores the vulnerabilities in our interconnected systems and the need for robust cybersecurity measures and contingency planning.
Disclaimer: The information presented in this article is based on the available data and current events around the time of publication, to the best of our staff research and knowledge. It is intended for educational and informational purposes only, and should not be construed as professional advice, financial advice, sports betting advice, or life advice. It is simply our best guess, something to add to your research. We at Las Vegas Top Picks do our best to get stories accurate, but sometimes mistakes and biases happen, and it is always good to double-check other sources and media outlets to confirm stories and the factual details. The opinions expressed in this article do not necessarily reflect the overall opinion of Las Vegas Top Picks.
